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Refund policy
RETURN AND REFUND POLICY
Returns
We accept returns within 30 days of delivery for most items. To be eligible for a return, items must be unused, in original condition, and in original packaging.
Refunds
Once we receive and inspect your return, we will process your return for another item of equal or lesser value
Exchanges
We are happy to exchange items of equal value. Please contact us at [smileyt2002@yahoo.com] to arrange an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will replace the item that you purchased. No credits available, just another form of product.
Non-Returnable Items
Custom or personalized items cannot be returned unless they arrive damaged or defective.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method.
Contact Us
For questions about returns or refunds, please contact us at smileyt2002@yahoo.com
RETURN AND REFUND POLICY
Returns
We accept returns within 30 days of delivery for most items. To be eligible for a return, items must be unused, in original condition, and in original packaging.
Exchanges
We are happy to exchange items of equal value. Please contact us at smileyt2002@yahoo.com to arrange an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will replace the item at no additional cost to you.
.Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method.
Contact Us
For questions about returns or refunds, please contact us at smileyt2002@yahoo.com.